Frequently Asked Questions

Is Thomas Edison State University open?

Yes, Thomas Edison State University is open and 100% operational. Thomas Edison State University’s unique educational delivery and student service model allows us to sustain operations for all academic programs and student support services. We understand that unique issues will arise for our students, and applicants and we have instructed our staff and mentors to work with our students and applicants to meet their individual circumstances. If there are changes in status of TESU operations, students will be notified by email and social media.

What is the University doing to clean and sanitize buildings, etc.?

Cleaning and disinfecting are part of a broad approach to preventing infectious diseases at the University. Other measures include staying home when sick, covering coughs and sneezes, and washing hands often.

How can students reach someone for help?

The Student Support Center can help students with a variety of questions and problems. Get help here »

How can students apply for CARES Act Funding?

While the pandemic has affected all students, it has hit some students and their families especially hard and has exacerbated inequities within our educational system. To help, the Department of Education is allowing Thomas Edison State University to provide emergency aid to all students.

If you wish to apply for economic aid, the department allows us to award these funds to those with exceptional need. These extraordinary financial circumstances are defined as:

• Significant unexpected expenses
• Loss of employment or reduced income
• Food or housing insecurity

We hope this may be of some assistance to you. Thomas Edison State University is committed to helping you attain your academic goals during these difficult times.

Can I still order my books? Will there be delays?

TESU's Online Bookstore has provided updated messaging that you can view here.

I am in the last TESU course(s) needed to finish my degree, but I need an extension to finish due to the effects of the virus. What can I do about this?

We can review your final grades for June graduation consideration as long as they are received in our office by May 15, 2020. It is critical that you keep Academic Advising updated as to your plans so we will know how you are proceeding toward graduation.

I am almost ready to graduate but I think my final transfer credit transcript will be delayed due to the virus’s effects on the institution where I earned the credit. What can I do about this?

First, please contact Academic Advising to make sure they have officially planned in your final courses so we know where they are coming from. We have extended the transfer credit deadline and it must be received by TESU no later than May 15, 2020 for June graduation consideration. Please have all external transcripts sent to us electronically as that will greatly speed up the processing.

I am taking classes at another school to transfer to TESU and they’ve told us they are giving pass/fail grades for this term due to COVID-19. Will TESU still accept courses with these grades in transfer?

Yes, we will! No concern here as TESU accepts transfer credit with a grade of P (pass), S (satisfactory) or CR (credit) or any such grade used by the school, as long as the school equates the grade to a C or better at the UG level. If you aren’t sure, check the school’s website for grading definitions. A grade of pass, satisfactory or credit, can be used to fulfill any degree requirement that uses C or better such as English Composition I and II as well as Area of Study courses. Be sure to have the courses officially planned by TESU Academic Advising if you haven’t already to make sure they are appropriate for your degree requirements.

Is TESU providing support to students who are experiencing unexpected financial hardship or loss of income during the COVID-19 crisis?

Yes. Thomas Edison State University Foundation has launched the Student Relief Fund to provide critical assistance to students with evolving financial needs in times of crisis. We understand that students sometimes face circumstances that prevent them from continuing with their education for reasons beyond their control. The University is committed to doing everything possible to ensure resources are available to support students during these times by providing needed financial support. We have been humbled by the generous response of our donors in contributing to this fund.