Need Help With Your Username and Password?

Retrieve Your Username

1. Access the New Online Student Services Forgot Username link.
2. Enter your First Name, Last Name and the personal email address you gave the University (do not use your @students.tesu.edu or @mentors.tesu.edu email address) and select Submit.
3. You will receive an email containing your username.

Set/Reset Your Password

• Go to https://selfservice.tesu.edu/Student/ and enter your User name and click continue.
  
• To reset your password, click “Forgot your password?” link.
  
• Enter your username (firstname.lastname) and the email address the University has on file (do not use your @students.tesu.edu or @mentors.tesu.edu email address).
  
• Press Submit.
  
• Go to your email and look for a message from MyStudentRecords-DO_NOT@tesu.edu (Self-Service Account Management Response) and Click on the “Reset your password” link.
  
• Enter your User name, New password and Confirm new password. Click “Reset Password” Password requirements:
  • 6 to 20 characters in length
  • Include both letters and numbers
  • At least one capital letter and one lower case letter
  • Include a special character (  except: ; \ ? : @ & = < > )
  • No instance of your name
  • No recently used passwords
  
• You will receive a confirmation email that the password reset was successful.
  
• Click Please sign in using your new password to continue.
  
• After entering your credentials, you must enter the verification code that will be sent to your email.
  
  
• Enter the verification code and click submit.
  
• Success! You will receive notification and an email that your password has been successfully changed.  At this point, Sign out/close Online Student Services (OSS) windows/tabs.
• Log into myEdison Experience, with your @students.tesu.edu email address and new password.
  

Still need assistance logging in? We can help. Call (609) 777-5680 or email enrolled@tesu.edu.