This site provides information using PDF, visit this link to download the Adobe Acrobat Reader DC software.
This site provides information using PDF, visit this link to download the Adobe Acrobat Reader DC software.
This exam focuses on the leadership and management skills needed by professional nurses. It assesses the knowledge of the theories and concepts essential to the role of the nurse as leader and manager in a variety of community and healthcare settings. (3 s.h.)
This is a 2 hour exam with 100 multiple-choice questions worth 1 point each. A passing score is 73 out of 100 points.
1.1 Leading, managing, following
1.2 Patient safety
1.3 Developing the role of leader
1.4 Developing the role of manager
1.5 Legal and ethical issues
1.6 Making decisions; solving problems
1.7 Healthcare organizations
1.8 Understanding/designing organizational structures
1.9 Cultural diversity in health care
1.10 Power, politics, influence
2.1 Caring, communicating, and managing with technology
2.2 Managing costs and budgets
2.3 Care delivery strategies
2.4 Staffing and scheduling
2.5 Selecting, developing, and evaluating staff
3.1 Strategic planning, goal-setting, and marketing
3.2 Leading change
3.3 Building teams through communication and partnerships
3.4 Collective action
3.5 Managing quality and risk
3.6 Translating research into practice
4.1 Consumer relationships
4.2 Conflict: the cutting edge of change
4.3 Managing personal/personnel problems
4.4 Workplace violence and incivility
4.5 Delegation: an art of professional practice
4.6 Role transition
4.7 Self-management: stress and time
4.8 Managing your career
4.9 Thriving for the future
Leading and Managing in Nursing
Patricia S. Yoder-Wise
Current edition. St. Louis, MO: Elsevier/Mosby
A young woman enters the reception area of a hospital emergency department, walks up to a nurse, and demands immediate attention. The nurse senses that the woman's aggressive behavior may escalate. Which of the following actions by the nurse will most likely de-escalate the situation?
A nurse is using the 'PICOT' framework to investigate a clinical question. The sample for the study will be women with breast cancer. Which part of the PICOT framework is the nursing using?
In complex change management situations, which strategy can a change agent use to promote ongoing visioning among the staff members?
The quality control team for the Department of Nursing at a suburban hospital function according to the basic rules established by Mears in 1997. For the team to be synergistic, all members should maintain flexibility, remain committed to a resolution, and which of the following?
In preparing for a complex change, a manager and change management team develop several acceptable goals/outcomes to accommodate the interaction in an uncertain environment. Which approach to change management are they using?
Which theory illustrates a universe that is unpredictable and constantly changing?