Need Help With Your Password?

Did you forget your user name or password?

Do you need to reset your password?

If so, you can use Online Student Services (OSS) to resolve your issue by following these steps:

  1. Access Online Student Services (OSS)
  2. Select “What’s My Password?” from the bottom, right-hand corner.
  3. Select the appropriate link for your password hint or to reset your password.

If you continue to have login issues, please contact us at or (888) 442-8372. We will have staff on hand to assist you Monday - Friday from 8:00 a.m. – 5:00 p.m. (ET).

As part of our transition to a new learning management system, Thomas Edison State University is enhancing its academic and administrative student systems to provide single sign-on access. Once the new system is fully implemented later this year, students will have single sign-on access to a new student portal, their courses offered in the new system and Online Student Services.